Senior Business Analyst (PROJ-4859)

The Senior Business Analyst will operate by providing expert business analysis services, advising stakeholders on business requirements and solution options, ensuring traceability of requirements, and contributing to informed decision-making throughout the delivery lifecycle. The role is accountable for the quality, completeness and integrity of requirements and business analysis outputs supporting the successful delivery of Network capabilities within ASD. The Senior Business Analyst will perform work under general direction of relevant Project Manager or Project Director, applying sound judgement and established project governance practices to support the delivery of Network uplifting project outcomes.

Key duties and responsibilities

• Lead the elicitation, analysis and documentation of business, functional, non-functional and security requirements for Network Uplifting project initiatives.

• Facilitate workshops, interviews and stakeholder consultations to identify business needs, operational processes, capability gaps and solution requirements.

• Develop and maintain business analysis artefacts, including business requirements documents, user stories, process maps, use cases, data models and traceability matrices.

• Analyse current and future state business processes and identify opportunities to improve security, operational efficiency, automation and compliance.

• Assess business impacts, risks, dependencies, and solution options.

• Collaborate with solution architects, security architects, project managers, technical teams and vendors to ensure requirements are accurately translated into solution designs.

• Support testing, user acceptance activities and solution validation to ensure delivered capabilities meet approved business and security requirements.

• Contribute to project governance, reporting, change management, risk identification and benefits realisation activities throughout the project lifecycle.

Essential criteria

• A minimum 5 years' experience in delivering business analysis services for complex ICT projects and programs, and a proven ability to elicit, analyse, validate and document business and technical requirements.

• Proven ability to elicit, analyse, document and manage business and system requirements across multiple stakeholder groups.

• Strong skills in business process modelling, requirements management, gap analysis, workflow analysis and process improvement.

• Experience producing high-quality business analysis artefacts, including requirements specifications, process maps, user stories, use cases and traceability documentation.

• Excellent stakeholder engagement, facilitation, communication and negotiation skills, with the ability to manage competing priorities and expectations.

• Knowledge of security governance and assurance processes including the Australian Government security frameworks ISM, PSPF and Essential Eight.

Desirable criteria

• Experience working in ASD/Defence or National Security agencies delivering solutions across multiple security classifications.

• Knowledge of enterprise networking, ICT infrastructure, cyber security, or telecommunications environments.

• Familiarity with BABOK, PRINCE2, Agile, SAFe, or PMBOK methodologies.

• Experience using tools such as Jira, Confluence, Azure DevOps, Visio, and SharePoint.