Lead Agile Delivery Manager (PROJ-4856)

Key duties and responsibilities

• Provide Scrum Master and Agile delivery capability across the Program, including establishing and facilitating appropriate delivery ceremonies, sprint/release planning, backlog refinement, retrospectives and other delivery practices.

• Proactively identify, manage and facilitate the resolution of roadblocks, constraints and delivery issues that may impact Program outcomes, escalating matters to the Program Director where appropriate.

• Lead and support the development of integrated delivery and release plans, ensuring activities are appropriately prioritised and sequenced to account for dependencies, resource availability, technical constraints and business priorities.

• Coordinate dependencies between projects, workstreams, technical teams and business stakeholders to minimise delivery conflicts and ensure activities are appropriately aligned.

• Establish and maintain mechanisms to monitor delivery progress, milestones, commitments, risks, issues and dependencies, providing the Program Director with timely visibility of matters requiring intervention.

• Develop and maintain key Program delivery artefacts, including the integrated schedule, delivery and release plans, dependency information, delivery dashboards, RIDAC/RAID information and other artefacts required to support effective Program governance.

• Support proactive planning and coordination of Program resources and specialist capabilities, identifying competing resource demands and assisting the Program Director to sequence work to optimise the use of available capacity.

• Work with relevant technical, architecture, security, operational and business stakeholders to support delivery of Program outputs in accordance with agreed requirements, architecture and implementation constraints.

• Proactively identify delivery risks arising from sequencing, dependencies, resource constraints, competing priorities or delivery impediments and coordinate appropriate mitigation and escalation activities.

• Facilitate effective engagement between Program leadership, project teams, technical delivery areas and business stakeholders to support decision-making, resolve delivery issues and maintain alignment on priorities and outcomes.

• Provide regular Program delivery reporting, including monthly status reporting, and contribute to governance forums, delivery reviews and executive briefings as required by the Program Director.

• Support the Program Director in preparing for and responding to Gateway Reviews, assurance activities and other independent reviews, including coordinating and tracking actions arising from review findings.

• Identify opportunities to improve the Program's delivery practices and embed contemporary Agile and digital delivery approaches that increase delivery transparency, predictability and effectiveness.

• Undertake Program activities and responsibilities assigned through the Program's RASCI matrix and provide other digital delivery and Program coordination services reasonably required to support achievement of Program outcomes.

Essential criteria

1. Extensive experience providing Scrum Master, Agile Delivery Lead or Digital Delivery services within complex ICT or digital programs.

2. Strong practical knowledge and application of Agile and Scrum practices, including planning, backlog management, delivery ceremonies, retrospectives and continuous improvement.

3. Demonstrated experience in integrated planning, prioritisation and release sequencing across multiple interconnected projects or workstreams.

4. Strong program delivery capability, including development and maintenance of integrated schedules, delivery plans, roadmaps, RAID or RIDAC information, and program reporting.

5. Highly developed stakeholder engagement, communication, negotiation and facilitation skills, with demonstrated ability to influence senior, business and technical stakeholders.

6. Ability to operate effectively at both strategic and tactical levels, providing advice to program leadership while actively supporting delivery teams to achieve outcomes.

Desirable criteria

1. Recognised Scrum Master or Agile certification, such as PSM, CSM, SAFe or equivalent.

2. Experience delivering large-scale or multi-team Agile ICT programs, including cross-team dependency and release management.

3. Experience within Australian Government, intelligence, national security, law enforcement, Defence or similarly complex and regulated environments.

4. Experience coaching teams and implementing continuous improvement and Agile maturity uplift.