Senior Business Analyst (PROJ-4356)
Job Description
Remote is seeking Senior Business Analysts to join programs such as the National Criminal Intelligence System (NCIS) Program, National Firearms (NFR) Program, implementation of the Future Operating Model (FOM) and other areas of capability uplift in the Australian Criminal Intelligence Commission (ACIC). The Senior Business Analysts will seek to understand business processes and determine business requirements for capability uplift and are required to work with business areas, to identify solutioning options for the business needs, to provide options to business or capability owners so they can make informed decisions to balance business priorities. (LH-02482)
Role Description
Key duties and responsibilities:
- Managing the execution of business process improvements
- Analysing and designing business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation
- Developing graphical models of business processes to facilitate understanding and decision-making
- Assessing the feasibility of business process changes and recommending alternative approaches
- Coordinating, analysing, evaluating and documenting business requirements from a variety of sources, in accordance with program and the ACIC’s governance frameworks
- Identifying, developing and supporting the development of business cases, capability blueprints and concepts of operations, working with a range of stakeholders to ensure alignment with strategic objectives
- Developing and delivering high quality documentation which may include data models, business process models, business requirements and process design documentation for new and existing ACIC systems
- Analysing current data flows, information sources, business systems and software products to determine approaches that will improve performance and integrity of the interface between system users, the operating system and applications software
- Exploring all possibilities and designing alternatives to address problems and identify solutions
- Facilitating business requirements workshops to enable the development of innovative solutions to highly complex business issues
- Building and maintaining strong relationships with relevant stakeholders to ensure the ACIC’s and partner agencies’ project activities and milestones are achieved
- Working collaboratively as a key partner with project delivery managers, project managers, systems developers and the ACIC’s partners
- Ensuring documentation adheres to the project management methodology and quality standards
- Contributing to the continuous improvement of the ACIC’s project governance framework, System Development Lifecycle framework and Business Analyst Group
- Using well-developed written and verbal communication skills to develop briefings for senior internal and external stakeholders
- Representing the work area at relevant meetings and forums
- Participating the ACIC Business Analysis Community of Practice
- Undertaking official travel interstate, as required.
Essential criteria
- Demonstrated 5+ years’ experience as a Business Analyst, with a proven ability to deliver very complex business analysis artefacts and deliverables, which may include: o Business cases, capability blueprints and concepts of operations o High-level and detailed business requirements o Business process design documentation, use cases and user scenarios o Ability to facilitate the development of business processes to uplift and deliver new capabilities for the ACIC
- Demonstrated High-level problem-solving skills, including the ability to develop innovative solutions and form sound judgment.
- Demonstrated knowledge of the ACIC operating environment.
Desirable criteria
- Demonstrated relevant tertiary qualifications or equivalent/demonstrated experience.