Senior Business Analyst (PROJ-4278)
Job Description
Remote is seeking multiple Senior Business Analysts to join the team at ASD. The Business Analysts will be accountable under broad direction to perform and achieve very complex ICT business analysis work within an integrated workforce. They will exercise a considerable degree of independence and perform a subject matter expert role. They will exercise sound decision making and judgement to provide expert policy advice. They will have in-depth knowledge of the ICT business change function and are responsible for the development, implementation, compliance and review of policies and procedures relevant to their work within that function. They will be responsible for actively managing key stakeholder relationships and will be required to identify relevant stakeholders’ expectations and concerns to develop and communicate methodologies and practices to achieve outcomes. They will be accountable to contribute towards ongoing self-improvement and professional development of their work area.
Role Description
Job Duties and Responsibilities may include:
- Accountable for investigating business needs, problems and opportunities and recommend effective business processes.
- Prepare or contribute to business cases which define potential benefits and options for achieving these benefits through development of new or changed processes.
- Advise stakeholders and colleagues on the choice of techniques, tools and processes required for modelling and analysis activities and tasks.
- Apply knowledge of business analysis methods and techniques, modelling and quality assurance techniques to understand and articulate business processes and contribute to business outcomes.
- Build and sustain relationships with a range of stakeholders.
- Work collaboratively with stakeholders to identify their needs, reach agreement on the business objectives and gain commitment to achieving results.
- Assess and evaluate a range of artefact such as business requirements, specifications and feasibility studies.
- Analyse very complex ICT business problems and apply expertise to identify and recommend courses of action.
- Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
- Identify potential business benefits and options to realise business improvements.
- Contribute to improvements in information systems and information management practices and procedures.
Technical skills:
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Essential criteria
- Business modelling: Level 4 (SFIA)
Conducts advanced modelling activities for significant change programmes and across multiple business functions. Has in-depth knowledge of organisation-specific techniques. Plans own modelling activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. May contribute to discussions about the choice of modelling approach. Obtains input from and communicates modelling results to senior managers for agreement.
- Business process improvement: Level 5 (SFIA)
Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 5 (SFIA)
Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis.
- Requirements definition and management: Level 5 (SFIA)
Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.
Desirable criteria
- Stakeholder relationship management: Level 5 (SFIA)
Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.
- User experience analysis: Level 4 (SFIA)
Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations. Identifies and describes the design goals for systems, products, services and devices. Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements. Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.